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Processing times

Processing time form or supporting document

If you submit a form or piece of evidence, we will usually process it within 8 weeks. Does it take longer? On this page you can read to which requests this applies.

Longer processing times

Sometimes the processing time for supporting documents and forms can de longer. Here you will find for which topics this now applies.

People repaying a debt
What did you send? Average processing time
Proof of foreign income 13 weeks
Request for reduced monthly instalments 15 weeks

Do you run into financial problems because the processing takes longer? Then please contact us personally. We would be happy to think along with you.